Troubleshooting & Maintenance

This issue often happens to users with multiple Envato accounts. The cause of the problem is that you may have...

There are generally three different reasons for this problem. Here are the reasons and their solutions: #1 – 3rd party...

You can reset your site using the reset feature. If you have already imported a demo to your site and...

Auto-Update Updating Theme To receive updates via WordPress dashboard you just need to activate your theme. Every time we release...

WordPress child theme allows you to apply custom code changes to your site. Using a child theme ensures that all...

This error occurs when your license is already registered to another account in Liquid Portal. A license can only be...

Have you purchased more than one MagicAI license through your CodeCanyon account but can’t add it to your account? You...

In some support cases, the team may request system records to help diagnose issues. Here’s how to easily provide them:...

If your AI chatbot isn’t functioning as expected, don’t worry — we’ll help you identify and resolve common issues step...